Support

Copilot Support: Our Customers’ Favorite Feature

Data is one of your organization’s most valuable assets, which makes supporting the systems that manage your data a high priority. Having a number to call isn’t enough. Your support team should be an extension of your own, proactively uncovering and addressing potential threats to your data center.

With Copilot Support, Dell Compellent does this better than anyone. In fact, Storage magazine ranked Copilot the best support in the industry. And end users gave Copilot the highest marks in InfoPro’s independent survey. No wonder so many Dell Compellent customers call Copilot Support their favorite feature – because it's like having a Dell Compellent expert on staff.

What Customers Say About Copilot Support

• “Knowing that I can pick up the phone and have someone on the other end within a couple minutes is nice. Having that same person proactively call me before I even know about an issue is even better.” – Janssen Jones, Indiana University
  
  
• “On a holiday weekend, Copilot notified me that we had a hard drive fail. Within a couple of hours, they were able to get me a new hard drive, so I was able to get back to my family while there was still time to celebrate.” – Brian Manning, United Subcontractors
  
  
• “When Copilot shows up with replacement parts before we even know we have an issue, I feel confident that we can rely on Dell Compellent the way our clients rely on us.” – Michael Miller, National Print Group

Download the Copilot Support datasheet